Refund Policy

Last updated: 6 January 2026

This Refund Policy applies to purchases made from BSS World Enterprise (trading as SOMUMMY). Please read this policy carefully before making a purchase.

1. All Sales Are Final

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds unless the item received is defective or incorrect.

2. Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of receiving your order.

To help us assist you quickly, please provide:

• Your order number
• Clear photos of the item received
• A brief description of the issue

3. Eligibility for Refund or Replacement

Approved cases may be eligible for:

• A replacement item
• A partial refund
• A full refund (where applicable)

The decision to offer a refund or replacement is at our sole discretion.

4. Non-Refundable Situations

Refunds will not be provided for:

• Change of mind
• Incorrect address provided by the customer
• Delivery delays caused by courier services
• Improper storage or handling after delivery

5. Processing of Refunds

If a refund is approved, it will be processed using the original payment method. Processing time may vary depending on your payment provider.

6. Contact Us

If you have any questions regarding this Refund Policy, please contact us:

Email: somummy.official@gmail.com
Business Name: BSS World Enterprise (trading as SOMUMMY)